CAI ayuda a sus clientes a diseñar, suministrar, explotar y mantener instalaciones de fabricación críticas y de calidad aunando los recursos globales de más de 800 empleados-propietarios. A medida que la empresa crecía y ampliaba sus servicios y capacidades de entrega, se hizo evidente la necesidad de contar con enfoques de gestión y fijación de objetivos más modernos. Fue entonces cuando CAI adoptó Microsoft Viva Goals. Viva Goals es un módulo de la plataforma de experiencia del cliente Viva de Microsoft diseñado para mejorar la productividad, la colaboración y el bienestar de los empleados. Lea esta historia de cliente para saber cómo CAI se beneficia de Viva Goals y sus integraciones perfectas con Microsoft Teams y Power BI para planificar, gestionar y comunicar mejor los marcos de objetivos y resultados clave (OKR) para garantizar la alineación con la estrategia empresarial.
What services does CAI provide?
CAI provides engineering, technical, and consulting services that help clients design, deliver, operate, and maintain critical manufacturing facilities. Their expertise spans various business areas, including Commissioning and Qualification, Quality, Regulatory and Compliance, Human Performance, and Automation and Information Technology.
How has CAI improved its goal-setting process?
CAI transitioned from traditional annual business plans to the OKR framework, adopting Microsoft Viva Goals to enhance their goal-setting and management processes. This shift allows them to set ambitious objectives and measurable key results, improving alignment and responsiveness to market changes. Since implementing these methods, CAI has seen at least a 30% improvement in the diversification of integrated services on engagements.
What role does employee engagement play at CAI?
CAI emphasizes the importance of employee engagement by using technology to facilitate collaboration among its globally dispersed workforce. With Viva Goals, employees can align their objectives with the company’s strategic vision and track their contributions in real time. This approach not only fosters a culture of continuous improvement but also helps in breaking down silos, leading to better project outcomes and overall employee satisfaction.